IN PARTNERSHIP WITH UTILITA ENERGY:
Energy Support, Made Simple
A PRACTICAL PARTNERSHIP
Adelphi has partnered with Utilita Energy to strengthen the energy guidance available within the Adelphi platform.
Managing energy is one of the first major responsibilities when moving into a home. However, it is often not explained in a way that feels clear, practical, or easy to apply.
This partnership has been developed to address that gap.
By combining trusted industry resources with lived experience, the aim is to ensure that the guidance within Adelphi is accurate, accessible, and relevant to real-life situations.
WHY ENERGY MATTERS
Energy is an essential part of everyday life, yet it is often one of the least understood.
For many individuals, particularly those navigating independence, this can lead to:
Uncertainty around bills and payments
Difficulty understanding tariffs and usage
Unexpected or unmanageable costs
Reduced confidence in managing a home
Without clear and practical guidance, something as essential as energy can quickly become overwhelming.
This initiative focuses on providing clarity and confidence - helping individuals feel more informed and better equipped to manage their energy.
HOW THIS SUPPORT IS DELIVERED
The guidance developed through this partnership is delivered directly through the Adelphi platform.
This ensures that users can access energy information in the same place as other practical life skills and support - creating a more joined-up and accessible experience.
Content is designed to reflect real-life scenarios and is structured to support individuals at different stages of independence.
This includes:
Foundational guidance on how energy works within the home
Practical support for setting up and managing energy accounts
Clear explanations of bills, meters, and payment methods
Scenario-based guidance tailored to everyday situations
For example, guidance is available for specific life stages such as becoming a new parent, with practical advice on managing energy use in the home and maintaining safe environments.
SUPPORTING EVERYDAY ENERGY USE
In addition to core guidance, the partnership supports individuals in making small, practical changes to reduce energy use and manage costs more effectively.
This includes content aligned with established campaigns such as Utilita’s “High 5”, which focuses on simple, achievable actions that can be applied throughout the year.
Examples include:
Making efficient use of household appliances
Adjusting heating and usage habits
Reducing unnecessary energy consumption
Building long-term awareness of energy use
These approaches are designed to be realistic and sustainable - supporting confidence and independence over time.
ABOUT UTILITA ENERGY
Utilita Energy is a UK energy supplier supporting hundreds of thousands of households.
They are recognised for their work in addressing fuel poverty and supporting communities through initiatives such as energy hubs across the UK.
Their focus on accessibility, education, and practical support aligns closely with Adelphi’s approach.
BRINGING EXPERIENCE TOGETHER
This partnership brings together industry expertise and lived experience.
By combining these perspectives, the guidance within Adelphi is not only accurate, but also practical and relevant to the situations individuals may face when managing energy independently.
The focus is on ensuring that information is not only available, but also understandable and actionable.
SUPPORTING INDEPENDENCE AT HOME
This initiative supports the development of knowledge, confidence, and practical skills needed to manage energy effectively.
By integrating trusted resources into the Adelphi platform, the aim is to provide consistent, accessible support that reflects real-life needs.
Partner with Adelphi
Adelphi collaborates with organisations, Local Authorities, charities and corporate partners to expand opportunity for care-experienced people throughout the UK. Whether through partnerships, initiatives, training or events, meaningful change happens through collaboration.