Adelphi – Adulting, Together®
Terms of Use
Last Updated: June 2026
Welcome to Adelphi
Welcome to Adelphi – Adulting, Together® ("Adelphi", "we", "our", "us").
By accessing our website, resources, initiatives, training, consultancy services, events, merchandise, partner opportunities or any other services provided by Adelphi, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
Our Purpose
Adelphi exists to support care-experienced people, professionals and organisations through practical guidance, opportunities, initiatives, training, consultancy, partnerships and resources that help people navigate adulthood with greater confidence.
Our services may include, but are not limited to:
• Digital resources and educational content
• Drive 2 Thrive™
• Moving Home Support
• Training and workshops
• Consultancy services
• Public speaking and events
• Community initiatives and campaigns
• Partner opportunities and signposting
• Apparel and merchandise
• Research, advocacy and awareness activity
• Future services and initiatives aligned with our mission
Services may be introduced, amended or withdrawn at any time.
Information and Guidance
The information provided through Adelphi is intended for educational, informational and signposting purposes only.
Whilst we make reasonable efforts to ensure information is accurate and up to date, we cannot guarantee that all content will remain current, complete or applicable to individual circumstances.
Nothing provided by Adelphi constitutes legal, financial, medical, therapeutic, housing, employment or professional advice.
Users should seek independent professional advice where appropriate.
Eligibility
Many Adelphi resources are available to anyone.
Some initiatives, opportunities, discounts or services may have eligibility requirements determined by Adelphi or third-party partners.
Where eligibility verification is required, users must provide accurate information.
Adelphi reserves the right to refuse access where eligibility requirements are not met or where information provided is misleading or inaccurate.
Partner Initiatives and Third-Party Services
Adelphi works alongside a range of organisations, businesses, charities, public sector bodies and community partners to improve access to opportunities and support.
Some services promoted through Adelphi are delivered by independent third-party organisations rather than Adelphi directly.
Examples may include, but are not limited to:
• Drive 2 Thrive™
• Moving Home Support
• Utility and household setup services
• Discounts and offers
• Employment and development opportunities
• External events, training or programmes
• Other partner-led initiatives
Where a user chooses to access a third-party service, any agreement, booking, purchase, contract or ongoing service relationship exists between the user and the relevant provider.
Adelphi acts as a facilitator, introducer, signposting partner or promotional partner unless expressly stated otherwise.
Whilst we undertake reasonable due diligence before entering partnerships, Adelphi cannot guarantee:
• Service availability
• Acceptance criteria
• Waiting times
• Provider availability
• Pricing or discounts
• Service quality or outcomes
• Continued operation of partner services
Third-party providers remain responsible for their own services, safeguarding arrangements, complaints procedures, policies and legal obligations.
Users should review the relevant provider's terms and policies before engaging with any external service.
Care Leaver Offers and Local Authority Support
Support available to care-experienced people varies across the UK.
Local authority Care Leaver Offers may include council tax exemptions, discounts, grants, setting-up-home support, transport assistance and other benefits.
Eligibility, availability and application processes are determined by the relevant local authority or provider.
Adelphi cannot guarantee eligibility, entitlement, approval or access to any local authority support scheme, discount, exemption or grant.
Users should contact their Personal Adviser, Leaving Care Team or local authority directly for information regarding local entitlements.
Professional Services
Adelphi may provide consultancy, training, workshops, facilitation, public speaking, panel participation, co-production support and other professional services.
Where professional services are commissioned, additional agreements, proposals, booking forms or contracts may apply.
Adelphi reserves the right to amend, postpone or cancel services where necessary.
Merchandise and Apparel
Products sold through Adelphi Apparel are subject to availability.
We reserve the right to amend pricing, designs, specifications, product ranges and availability without notice.
Returns, exchanges and refunds are governed by our Refund and Returns Policy.
Professional Standards
Adelphi is committed to delivering services in a professional, ethical and responsible manner.
Where relevant to the services provided, Adelphi maintains appropriate business insurance and compliance measures.
The founder and any approved associates may hold professional qualifications, accredited training certifications, enhanced DBS checks and other relevant credentials appropriate to the services being delivered.
The existence of qualifications, certifications or checks does not constitute a guarantee of outcomes or create a professional-client relationship unless expressly agreed in writing.
User Conduct
Users must not:
• Use Adelphi services unlawfully
• Misrepresent their identity or eligibility
• Attempt to gain unauthorised access to systems or information
• Disrupt the operation of our website or services
• Reproduce or distribute content without permission
• Use Adelphi branding in a misleading or unauthorised manner
• Engage in behaviour that is abusive, threatening, discriminatory or harmful towards others
We reserve the right to restrict access where misuse occurs.
Intellectual Property
Unless otherwise stated, all content published by Adelphi remains the intellectual property of Adelphi – Adulting, Together®.
This includes:
• Website content
• Articles and resources
• Training materials
• Branding and logos
• Graphics and designs
• Campaign content
• Original frameworks and methodologies
• Digital resources and downloads
Adelphi™, Drive 2 Thrive™, More Than A Label™ and other protected Adelphi initiatives, campaigns and branding remain the property of Adelphi unless otherwise stated.
Content may not be copied, reproduced, distributed, modified or used commercially without prior written permission.
Referral Relationships
Some Adelphi partnerships may generate referral income, commissions, sponsorship, commercial contributions or other benefits.
These arrangements help support Adelphi's mission and contribute towards maintaining and developing resources, initiatives and support.
Where such arrangements exist, they do not increase the cost paid by users unless expressly stated.
Partnership decisions are made based on alignment with Adelphi's values, intended impact and due diligence processes.
Limitation of Liability
To the fullest extent permitted by law, Adelphi shall not be liable for any indirect, consequential or incidental loss arising from:
• Use of the website
• Reliance on information provided
• Participation in initiatives or programmes
• Third-party services or providers
• Service interruptions or technical issues
• Decisions made based upon information available through Adelphi
Nothing within these Terms excludes liability where exclusion is prohibited by law.
Changes to These Terms
We may update these Terms and Conditions from time to time.
The most recent version will always be available on our website.
Continued use of Adelphi services following any updates constitutes acceptance of the revised Terms.
Contact
For questions relating to these Terms and Conditions, please contact:
Adelphi – Adulting, Together®
"Adulting shouldn't mean doing it alone."